Former EY Auditor · Operations Lead, Tenez Academy · SEO & GEO Consultant
I enjoy understanding how systems work and why they break. Then designing better ways for people and teams to operate, decide, and execute.
My background spans financial auditing at EY, operational management in a fast-paced academy environment, and building digital products focused on workflows, learning systems, and search visibility.
Across these experiences, I've gravitated toward one thing: turning messy processes into structured, scalable systems, whether in business operations or product design.
Loan audit reviews involved a lot of manual work spread across different documents, which made the process slow and hard to trace.
I started looking at how parts of the workflow could be more structured, without taking judgment out of the auditor's hands.
Crypto has a lot of content but not much structure. Beginners end up with fragmented knowledge and no clear sense of how things connect.
I built a step-by-step learning platform with interactive chapters, so there's an actual path through the material, not just more content to consume.
Most SEO tools show you what's wrong, then leave you to figure out what to do. Small operators don't need more data. They need to know what to fix.
So I built something that takes the audit results and turns them into actual fixes, copy-paste ready, with a roadmap of what to tackle first.
Managing workflows, coordination, scheduling, and operational execution across teams and stakeholders.
Identifying inefficiencies and restructuring workflows to improve operational outcomes and user experience.
Supporting business growth through structured strategy, SEO, partnerships, and scalable operations.
Interested in workflows, operational systems, and technology-driven process improvement.
Background across financial services, operational management, and growth-focused environments. Started in audit at EY Indonesia covering banking and financial institutions before moving into operational execution and business growth roles.
Interested in systems, workflow optimization, operational scalability, and how businesses coordinate execution across teams, processes, and technology.
Worked primarily across banking and financial services institutions where operational accuracy, structured verification, and regulatory compliance directly affected financial reporting integrity.
The work required navigating highly regulated environments involving large-scale financial data, cross-department coordination, and detailed verification processes across multiple stakeholders.
Financial Institutions Exposure
Worked across Indonesia's largest banks, digital banks, asset management firms, and securities companies.
Operational Accuracy
Identified an IDR 13.5B discrepancy through detailed verification and analytical review processes.
Regulatory Adaptation
Assisted clients in understanding and implementing updated financial reporting regulations across impacted accounts and reporting structures.
Tenez operated across multiple venues with increasing student demand, growing scheduling complexity, and evolving operational requirements across coaching, court allocation, and customer coordination.
Large group class structures created limitations in student progress, parent satisfaction, and operational scalability as demand continued to grow.
The operational structure gradually shifted toward private and smaller-group formats, improving both customer experience and operational efficiency.
Customer acquisition channels were re-evaluated based on conversion efficiency rather than visibility metrics. The website structure and SEO strategy were rebuilt with stronger focus on search-driven acquisition, while lower-converting channels were deprioritized.
Managed scheduling coordination, venue partnerships, coach allocation, operational logistics, and customer communication across multiple Singapore locations.
Worked in a client-facing advisory environment focused on financial planning, relationship management, and understanding individual financial needs.
The role required building trust quickly, communicating financial concepts clearly, and adapting recommendations based on different client situations and priorities.
Developed a consultative and relationship-driven approach toward client acquisition and long-term engagement.
During loan audit engagements, review workflows involved extensive manual verification, fragmented documentation across multiple files, and repeated completeness checks performed by different stakeholders.
These workflows required auditors to consolidate loan-level data, validate supporting documents, and ensure consistency in credit assessment outputs such as impairment calculations and risk classifications.
Despite an abundance of crypto educational content, many beginners still struggle to understand how crypto systems actually work. The real problem wasn't a lack of content — it was having no clear path through it — content that assumed prior knowledge, introduced jargon without context, and lacked progression between beginner and intermediate concepts.
Problem-first storytelling — each chapter began with a real-world problem before introducing technical concepts, helping learners understand why blockchain systems were created before how they work.
Interactive over passive — chapters were designed as screen-by-screen flows combining storytelling, simulations, quizzes, diagrams, and practical exercises.
Trust-focused framing — content included book references, cited sources, and explicit discussion of limitations, keeping things honest rather than hype-driven.
Surfaced is an SEO and GEO (Generative Engine Optimization) platform that helps small businesses improve both Google rankings and AI search visibility. It audits websites, identifies issues, generates implementation-ready fixes, and provides a step-by-step growth roadmap — with all code generated by Claude.
Most SEO tools were built for agencies, not operators. They surface data but leave interpretation, prioritization, and execution entirely to the user. For a small business owner without a technical background, a crawl report full of issues is not a roadmap — it is a list of things to worry about.
At the same time, AI-powered search platforms — ChatGPT, Perplexity, Google AI Overviews — are becoming primary discovery channels. Most affordable tools address one or the other. Enterprise tools that address both start at $295 per month.
While managing websites for businesses across Singapore, Indonesia, and the Netherlands, I kept running into the same problem: tools could identify issues, but rarely explained how to fix them. I often had to interpret reports, decide what mattered most, and translate technical recommendations into actionable tasks — for every major algorithm update.
I wanted to explore whether a single product could help businesses identify issues, generate fixes, and improve visibility across both SEO and AI search.
Deterministic Scoring
Early versions asked Claude to estimate the SEO score — which produced different results on every run. The fix was to calculate scores entirely from real crawl data before Claude sees anything: title tag presence, H1 coverage, meta description quality, HTTPS, schema, canonical tags, image alt text ratios, and internal link counts. Claude writes the analysis. The numbers come from the data.
Parallel Crawling Within Serverless Constraints
Vercel Hobby plan functions time out at 10 seconds. Crawling pages sequentially would exceed this for any site larger than two pages. The solution was to crawl up to 9 pages in parallel using Promise.all, keeping total execution within the limit while still producing a representative site-wide audit.
International Character Encoding
Auditing Dutch, Japanese, and Korean websites introduced non-ASCII characters into crawl summaries that broke JSON parsing. The fix required sanitising all crawled content before sending it to Claude, and sanitising Claude's response before parsing — stripping non-ASCII characters from both the input and the output.